✦ THE QRYSTAL BALLS ✦
Contact & Support
We’re here to help with orders, shipping issues, damaged items, and store questions.
Before contacting us
For order help, include your order number, the email used at checkout, and a clear description of the issue. For damaged, defective, or incorrect items, include photos of the item and packaging.
Never send full card numbers or other sensitive payment information. Stripe handles payment details securely.
Support contact
Customer support email: support@theqrystalballs.com
Please allow reasonable time for a response. Sending repeated messages may slow down our ability to review your request.
Business contact details
Business mailing address: Available upon request through support@theqrystalballs.com